Free 60 Night Comfort Sleep Trial
What is a Mattress Trial?
A mattress trial allows you to test a mattress at home for up to 60 nights to ensure it suits you. If it doesn’t, you can request an exchange.
How It Works:
1. Purchase: Buy a mattress covered by our 60-Day Comfort Trial.
2. Sleep on It: Use it at home for at least 30 nights to allow your body to adjust.
3. Decide: If it’s not right, request an exchange after 30 days (from delivery date).
Trial Terms:
• Adjustment Period: Sleep on the mattress for at least 30 nights.
• Exchange Window: Request an exchange after 30 days, up to 60 days.
• Exchange Process: Provide your reason for exchange and a photo of the mattress. Exchanges are for the same brand and size only.
Important Notes:
• Use a mattress protector from day one to prevent damage.
• £89.99 collection and handling fee applies, payable before the exchange.
Exchange Terms:
• Upgrade: Pay the difference for a more expensive mattress.
• Downgrade: Receive a credit note valid for 180 days.
Returned Mattresses:
• Never resold.
• Cleaned, checked, and either donated or sent to clearance outlets.
Additional Info:
• Trial applies to original purchasers only.
• Doorstep-only collection/delivery.
• Returns must be wrapped in clear protective packaging.
• Only one exchange allowed per purchase.
• Beds and bedding are not eligible for the comfort trial.
Mattresses that are infested, soiled or damp will not be covered by our Free 60 night trial. If such issues occur due to transportation conditions we will still deem the customer responsible. The customer will be charged a redelivery charge £89.99 to return the mattress.